FAQ
Booking & Shipping
You can book a vehicle by visiting our inventory page, selecting the car you’re interested in, and filling out the booking form. Alternatively, you can contact us directly at +81-80-4294-0999 or mymail.19@icloud.com.
We offer both Roll-on/Roll-off (RoRo) and container shipping options. The choice depends on your preference and the destination country.
Shipping times vary depending on the destination. Generally, it takes between 2 to 6 weeks for the vehicle to arrive after it has been shipped.
Yes, you can track your shipment using the tracking number provided once your vehicle has been shipped. You can track it through the shipping company’s website.
Documentation
The necessary documents include the Bill of Lading, Export Certificate, Commercial Invoice, and any other documents required by the destination country.
We will send all necessary documents via courier service to your provided address once the shipment is confirmed.
We will send all necessary documents via courier service to your provided address once the shipment is confirmed.
We take care of all the documentation required for exporting the vehicle. However, you may need to handle customs clearance and registration in your country.
General Questions
With almost 30 years of experience in the car export business, we provide reliable services, quality vehicles, and comprehensive customer support. For more details, visit our ‘Why Choose Us’ page.
Yes, you are welcome to visit our office at Chiba-Ken, Noda-Shi, Kobbuchi 1634-1. Please contact us in advance to schedule an appointment.
We export a wide range of vehicles including sedans, SUVs, trucks, and commercial vehicles.
Purchasing & Paying
ou can purchase a vehicle by browsing our inventory, selecting the desired car, and following the instructions to complete the purchase. You can also contact us for assistance.
We accept bank transfers and other secure payment methods. Details will be provided upon booking.
Yes, a deposit is required to confirm your booking. The amount will be specified during the booking process.
Additional fees may include shipping costs, insurance, and any customs duties or taxes applicable in your country.
Receiving Your Shipment
Upon arrival, you will need to clear customs and arrange for the transportation of your vehicle from the port to your location.
We can provide guidance on the customs clearance process, but you will need to handle the actual clearance in your country.
In the rare event of damage during shipping, please document the damage and contact us immediately. We will assist in resolving the issue.
Vehicles & Inventory
Yes, all vehicles undergo thorough inspections to ensure they meet our quality standards before being shipped.
Yes, you can request a specific vehicle, and we will do our best to source it for you.
Warranty options depend on the vehicle and the destination country. Please contact us for specific warranty information..
Our inventory is updated regularly to ensure that we provide the latest available vehicles.